1. Check your email account’s Junk Folder for an email from CourseMill.
2. If registered by a colleague, check to makre sure your email address was used. A unique email address is required for each student to ensure they have access to the training course, receive technical assistance and are provided with credit for completing training.
3. Contact customerservice@atssa.com.

1. Try logging completely out of your course and then logging back in.
2. If for any reason the disclaimer pop-up does not show up for you to return to the previous spot, try disabling all pop-up blockers on your computer.

1. Be sure to take the course on a computer, not a mobile device or tablet.
2. If you are using the Safari browser on a Mac computer please follow the following instructions:
   1. Click on the Safari icon (top left of screen).
   2. Click on Preferences.
   3. Go to Websites.
   4. On the left click AUTO-PLAY.
   5. At the bottom, "ALLOW ALL AUDIO PLAY" only.
   6. Restart the course window, the audio will start playing.

Make sure that you have clicked on or pasted your entire course link into your browser.