Insurance Program

Telcom Insurance Services Corporation (TISC)

ATSSA Association Insurance Program Administrator

FREQUENTLY ASKED QUESTIONS

What kind of information do I need to submit in order to receive a quote?

Generally, all we’ll need from you is a copy of your current policies, a copy of your current exposures (property schedule, auto fleet list, etc), and a copy of your most current audited financials to get a quote started. We have created a checklist that will be sent electronically to you when you request a quote. We may need to ask a few additional questions but we’ll make the process as painless as possible.

How quickly can you provide a quote?

When we’ve received all of your information, we can usually provide a quote within a 6-week time frame.

Do I need to give you a Broker of Record (BOR) letter in order to obtain a quote from you?

We generally do not seek a BOR and will only do so if you request us to. Our goal at TISC is to provide you with the best coverages at the most affordable prices by leveraging markets you have not tried in the past.

Can my current broker participate in the program?

If you decide to choose the TISC program, you will need to discontinue your relationship with your current broker.

How quickly can I get insurance certificates?

We’ve developed an on-line program that allows our customers to issue and fax/email standard certificates immediately. Non-standard certificate requests are handled within one business day. If our customers are not comfortable issuing their own certificates, our staff is ready to issue certificates with a standard response time of 4 business hours for individual requests. Whenever a sizable number of certificates will be requested, say at renewal time, we will work with you to make sure that your needs are met.

What is your standard response time for inquiry calls or emails?

Our standard response time is within one hour of receipt of the call or email, with a maximum of a 24-hour time frame. We may not have your answer within that time frame, but we guarantee that we’ll get back to you to let you know we are working on it.

Who do I call for a quote?

Peter Elliott, President & CEO of TISC, email address PJE@TelcomInsGrp.com, phone 800.222.4664, ext 1086 or Bonnie Gauerke, Association Program Manager of TISC, email address BLG@TelcomInsGrp.com, phone 800-222-4664, ext. 1635.