CURRENT EMPLOYMENT OPPORTUNITIES




Apply to ATSSA today for a position below



To apply for employment opportunities at ATSSA, send cover letter and resume to:

Ms. Heather Fonteneau
Director of Human Resources and Operations
American Traffic Safety Services Association
15 Riverside Parkway, Suite 100
Fredericksburg, VA 22406


Fax: 540-368-1717
Email:
jobs@atssa.com


To download ATSSA's Summary of Benefits explanation...click here

 

Job Title: Customer Service Representative

Location: Fredericksburg, VA

FLSA Status: Full-time, Non-Exempt
Number of Vacancies: 1
 
Under the direct supervision of the assistant manager of customer service and quality control, the customer service representative serves as a resource for members, customers and other stakeholders; provides outstanding customer service, knowledge and resolution of customer service needs as part of the ATSSA Customer Service Center (ACSC) mandate.
 
Education and Experience- Minimum requirement of a high school diploma or GED and at least three years of customer service experience in a call center environment, however, additional combinations of education and experience will be considered; experience in a call center environment preferred. 
 
Skills and Knowledge–Commitment to excellence in customer service; well organized; strong technology skills, including MS Office, VOIP phone systems and database applications; detail-oriented; ability to work independently and in a team; ability to adapt to changing priorities; strong oral, written, and interpersonal skills; knowledge of basic accounting concepts; ability to adjust communication based on the needs of the customer; minimum adjusted alphanumeric typing requirement of 50 words per minute.
 
Preferred– Experience in a member-based organization; bi-lingual (Spanish); knowledge of roadway infrastructure safety.

 

Licenses:- Valid motor vehicle operator’s license and the willingness/ability to use personal vehicle during the course of employment.

 

Job Title: Director of State Government Relations

Location: Washington, DC

FLSA Status: Full-time, Exempt
Number of Vacancies: 1
 
ATSSA is in search of a director of state government relations to serve as a key resource to its members and the roadway safety industry.  Under general supervision of the vice president of government relations this position carries out duties to support ATSSA core purpose and the advancement of the roadway safety industry by developing and growing successful state legislative programs relevant to ATSSA members; serving as an authority on ATSSA-related legislation and regulation; educating and communicating with members regarding relevant topics; managing relevant events at the state level; developing and executing successful strategic and operational plans; developing and managing the budget state-specific programs.
 
Education and Experience- A bachelor’s degree in political science, public administration or related field.  At least five years of state government relations experience, grassroots advocacy and Hill experience. Experience in a member-based organization and/or in the roadway infrastructure safety industry preferred.  
 

Skills and Knowledge–Expert knowledge legislative process;  strong writing; editing, organizational, and project management skills; strong detail-orientation; the proven ability to meet deadlines under pressure; at ease networking and communicating with various levels of an organization; ability to collaborate in a team environment and experience working with volunteers;  demonstrated ability to problem solve independently; ability to effectively analyze legislations; comfortable working in Microsoft Office applications.

Travel – Ability to travel nationally to chapter meetings and regularly to Fredericksburg, VA office a total of 30% +/-. Must have a valid motor vehicle operator’s license and the willingness/ability to use personal vehicle during the course of employment.

 

 

LOCATE US
  • The American Traffic Safety Services Association
  • 15 Riverside Parkway, Suite 100
  • Fredericksburg, Virginia 22406-1077
  • Telephone: (800) 272-8772


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